well, im back...so bout today situation...are the guest check out early or demand for the late check out? the occupancy last nite is full..rooms that suppose to check out around 147 rooms...while for the check in is around 37 rooms..the occupancy for today started to drop..hm..okay, back to guest check out...me and iskandar waited for the guest that want to have a late c/out..but until 11am, this one lady come to the reception and asking for the late c/out..she inform us that yesterday they come early and have to wait for the room to be ready for about 3 hours...hello!! who asked them to come early??!!! stupid!!! and the beauty part is, i was the one who checking in them yesterday..surprisly she inform that both of the room not ready when they check in...hello!!! as far as i remamber 1 room is ready and the other room is ready not come to 10mins... so there's no way for them to waited for the room to be ready for 3 hours!!!! LIAR!!!!! LIAR!!!!LIAR!!!! this lady talk bullshit!!!! how i wish that i can smack her mouth and punch her on the face...geram!!! so iskandar give them late c/out until 3pm...shit!!!
bout other guest...well, all of them c/out on time...good...like it so much...so until 3pm everything is under control...best part is, both of us can go back at 3.3opm...imagine that, guest c/out 147 rooms..and both of us manage to do our closing on time....it's a miracle for us today...hehehe...
well, that's all for now..have to go to sleep..tomorrow still working at 7am..surely tomorrow i feel sleepy coz tomorrow the occupancy is very low due to fasting month..for the whole month la...ishk!!! i don't like when the occupancy is low..i really concern bout the service points...surely next month service points is low...hua!!!! huhuhu!!!!
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good job dear. when u're experienced enough, i think the high occupancy situation is like peanut already. hehe... Dont worry about fasting month. I heard a good news from the boss today. you'll surely know soon too ;)
biasa dah ya mun time busy...tebal dah rasa telinga kmk org...about fasting month ya..we have mad sales at the hotel...stay at standard balcony with rm100.00 per room per nite..hope diz fasting month pun service point okay la moi..let u noe later...
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